Frequently Asked Questions

1. What is Sportif Fashion?
Sportif Fashion is a brand dedicated to providing high-quality, stylish sportswear for men and women. Our products are designed to combine comfort, functionality, and fashion for an active lifestyle.

2. Where can I buy Sportif Fashion products?
You can purchase our products exclusively online at sportiffashion.com. We do not have physical retail stores at this time.

3. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options. All transactions are encrypted for your safety.

4. How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery takes 3-7 business days within the US. International shipping may take longer.

5. Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination. Check our website for more details.

6. What is your return policy?
We offer a 30-day return policy for unused and unworn items with original tags attached. Please note that shipping fees are non-refundable.

7. How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.

8. What sizes are available?
Our products are available in a wide range of sizes, from XS to XXL. Refer to the size chart on each product page for accurate measurements.

9. Are your products ethically made?
Yes, we are committed to ethical manufacturing practices. Our products are made in facilities that adhere to fair labor standards and sustainable practices.

10. How do I care for my Sportif Fashion clothing?
Care instructions vary by product. Please refer to the label inside your garment for specific washing and drying guidelines.

11. Do you offer discounts or promotions?
Yes, we regularly run promotions and offer discounts to our subscribers. Sign up for our newsletter to stay updated on the latest deals.

12. Can I cancel or modify my order after placing it?
Orders can only be canceled or modified if they have not yet been processed. Contact us immediately if you need to make changes.

13. What if my item is defective or damaged?
If you receive a defective or damaged item, please contact us within 14 days of delivery, and we will assist you with a replacement or refund.

14. How can I contact customer service?
For any questions or concerns, visit our Help Center at sportiffashion.com for assistance. We are here to help!

15. Do you have a loyalty program?
Yes, we offer a loyalty program where you can earn points with every purchase. These points can be redeemed for discounts on future orders.

Thank you for choosing Sportif Fashion! We appreciate your support and are here to ensure you have the best shopping experience.